I signed up before for CodeRED with Portsmouth Water & Fire District. Do I need to re-enter my information?

No. If you signed up for Code Red with the Portsmouth Water & Fire District you are already in the system. You don’t need to do anything more. If you wish to add additional phone numbers or edit your information, you may log in to the account you created when you signed up with Portsmouth Water & Fire District. Your e-mail address is your User Name for your CodeRED account. If you have forgotten your password, CodeRED can e-mail you password reset instructions. If you are using a different e-mail address than the one you used to create the original CodeRED account, you should create a new account using the new e-mail address.

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1. What is CodeRED and why is it important to me?
2. I signed up before for CodeRED with Portsmouth Water & Fire District. Do I need to re-enter my information?
3. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
4. I need to sign up for CodeRED. How do I?
5. Is my personal information protected?
6. When will CodeRED be used?
7. How will I recognize a CodeRED message?
8. What should I do if I receive a CodeRED message?
9. Will the CodeRED system leave a message on an answering machine?
10. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
11. What happens if my phone line is busy when a notification is sent by CodeRED?